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Managed Servers Deliver Call Center and Contact Center Management Software for ecenta. Ecenta?s Business Development director, describes how Internap?s Managed Server and Managed Hosting solutions were used to create a hosted environment for delivery of its premier business communications management software. How Internap Managed Servers Deliver Call Center and Contact Center Management Software. www.internap.com
Ready to create the perfect customer experience? Join us to learn how Saveology realized a 15% increase in agent productivity since implementing Salesforce and inContact, a cloud-based contact center management software, nearly 2 years ago. As a direct comparison shopping company, Saveology is now able to accurately gauge marketing ROI and eliminate tracking errors, while also ensuring a consistent customer experience. Integration with Salesforce allows this all to happen behind the scenes, helping agents increase productivity during each customer interaction.
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